It’s usually a good idea to leave JUST the clothes in the chest of drawers, please remove & box all non-clothing items. They’re a great place to store the clothes and it saves you time in having to pack them. When the movers arrive they’ll decide if the chest is too heavy to carry with the drawers in and might remove them to be carried separately.
If you want to have an exact day we recommend that you book at least 7-14 days in advance. This is especially true if you would like to move on a “busy week” which is typically at the beginning and end of month. We can fit you in the schedule if you’re flexible within a few days with the exception of the hot weeks.
We accept payment at the end of your move in form of cash, certified check, or money order.
Yes. Please understand that we cannot risk our movers, equipment and especially your belongings on dangerous roads. In some cases where the weather has not permitted us to operate, rescheduling your appointment for another day may be required. We recommend that you have towels available to wipe down furniture. Any mover with safety in mind should abide by the same policy.
No. We charge the same hourly rate for all of our moves regardless of the day you choose or the access to your home. Keep in mind, if our movers are walking up and down three flights of stairs for every trip back and forth, your move will take longer.
Yes. Other than pointing us in the right direction your help won’t ever be required on moving day (after all that’s why you hired movers!). But many of our customers chose to make their move more efficient and cost effective by bringing helping hands on the day of move – this is fine with us! For safety reasons customers cannot enter the back of the truck, step on the ramp, or carry things with the movers (like the other end of a couch for example). But moving boxes out to the side of the truck or bringing a group of friends to pitch in can definitely help you save some time and money.
Yes. Typically we charge a two hour minimum. Most of your average moves take at least two hours once you factor in drive time to the loading and unloading. Everything after the initial two hours is computed in 15 minute increments.
It isn’t cost effective for the customer to have our crews boxing and loading the truck at the same time. Our trucks do not come stocked with empty boxes and packing supplies. We strongly recommend having all items ready for us when we arrive or hire a packing company ahead of time.
Lots! How much will fit the in the truckload depends on quite a few factors. The main ones are: how many items you have and how many non-stackable items there are (such as exercise machines, fragile furniture, fragile boxes, yard furniture/tools etc.).